HELLO International Student Help Desk

The Hello Help Desk provides information to foreign students who wish to study, conduct research or participate in internships at Sapienza University. Hello also helps students contact the right offices and people.

Italian Language Test for non-EU students residing abroad: registration now open

From March 1, pay your tuition fee via PagoPA

As of March 1st, 2021, students of Bachelor's and Master's degree programmes will be asked to pay their tuition fees via PagoPA

Go to the page to know how to pay and to download instructions.

Over-the-counter cash payments can be made via UniCredit networks until April 30. To do so, once the payment slip has been created, click on the "Pay in cash" button and print it. Please note: cash payments do not allow you to claim tax deductions on university fees. Read the news. 

Online pre-enrolment for non-EU students requiring a Study Visa

All non-EU students residing abroad and requiring a Study Visa must apply for pre-enrolment through the online platform Universitaly: https://www.universitaly.it/index.php/

For futher information visit the webpage of the Office for Students with International Degrees. 

Go to the page

Service by email

Due to the precautionary measures provided to contain the Covid-19 infection, in this period we will carry out the service only by email.
Write to hello@uniroma1.it and we answer you immediately! 

Studying at Sapienza

The Hello Helpdesk provides students with detailed information based on individual needs both at its office and via e-mail.

Students can request information on enrolment, undergraduate and graduate degrees, specialisation schools, PhDs, master courses, internships, individual courses and thesis research.

The Hello Help Desk is staffed by Sapienza students from around the world who can help answer your questions or direct you to the right office.

Hello also provides information on the opening hours of libraries, museums, university cafeterias, the CUS Sports Centre and on all of Sapienza’s didactic and cultural activities.

Moreover, the Hello Help Desk can provide you with general information about residence permit request (richiesta permesso di soggiorno), scholarships, tax codes (codice fiscale) and accommodation service.

Students can also turn to the Hello Help Desk to register for and print out exam attendance slips, as well as other certificates and any other operation that can carried out on the Infostud Portal.

Visiting Sapienza

The Hello Help Desk organises campus tours for prospective students, including visits to academic departments and faculties, lessons and museums. You can request a visit by contacting hello@uniroma1.it




September 2021: extended Skype opening hours

From Monday to Friday

8.30 to 12.30 am and 2.30 to 4.30 pm

Vai alla pagina fb di Hello

Opening hours
from Monday to Friday
9.30 am to 5.00 pm

Spoken Languages 

Palazzo del rettorato - lato portico
Città universitaria

Edificio CU001
Piazzale Aldo Moro 5
00185 - Roma , RM , Italia

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