HELLO International Student Help Desk


The Hello Help Desk is a welcoming office providing in-depth and customized information to international students who wish to study, conduct research or participate in internships at Sapienza University. Hello provides also a first contact service that helps students in contacting the right offices and people.

Hello front-office

The Hello Help Desk is staffed by 100 Sapienza students from around the world with an excellent knowledge of English language. 

Students can request information on enrolment, undergraduate and graduate degrees, specialisation schools, PhDs, master courses, internships, individual courses and thesis research. Students who do not want to enrol in a degree or exchange programme but wish to participate in a researche project can contact HELLO for their registration. 

The Hello helpdesk also organises visits of the University campus, enriched by orientation activities,  for groups of international students coming from foreign schools and Universities. 


The Hello information desk fulfils its activities in the venue located under the dean's building porch. In order to benefit from the infodesk service you do not need an appointment.

Our e-mail address is hello@uniroma1.it

You can reach us also on skype: settore.studentistranieri

Admission procedures - Orientation and information

Download our Admission procedures - Orientation and information document, it is a useful summary of the main procedures.

Then read carefully all information on the International Student Office page

Italian Language Test for non-EU students residing abroad

Pay your tuition fee via PagoPA

Students of Bachelor's and Master's degree programmes are asked to pay their tuition fees via PagoPA

Go to the page to know how to pay and to download instructions.

Online pre-enrolment for non-EU students requiring a Study Visa

All non-EU students residing abroad and requiring a Study Visa must apply for pre-enrolment through the online platform Universitaly: https://www.universitaly.it/

Pre-enrolment applications on Universitaly must be finalized and submitted by the candidates within 28 June 2024 at 23:59 Italian time, in order to allow their validation by the University in suitable time for the processing by the Embassies/Consulates within the closing date of study visas release.

For futher information visit the webpage of the International Student Office. Go to the page


Alessia Penzavalli
Spoken Languages 



Monday, Wednesday, Friday: 9.30 to 12.30
Tuesday and Thursday: 14.30 to 16.30

Opening hours
from Monday to Friday
9.30 am to 5.00 pm

Days off (in addition to public holidays) 

Friday 26th April 2024
from Mon 12th to Sat 17th August 2024
Tuesday 24th December 2024
Friday 27th December 2024
from Thu 2nd to Sat 4th January 2025


Palazzo del Rettorato - lato portico
Città Universitaria

Edificio CU001
Piazzale Aldo Moro 5
00185 - Roma , RM , Italia

© Sapienza Università di Roma - Piazzale Aldo Moro 5, 00185 Roma - (+39) 06 49911 - CF 80209930587 PI 02133771002