HELLO International Student Help Desk

 

The Hello Help Desk is a welcoming office providing in-depth and customized information to international students who wish to study, conduct research or participate in internships at Sapienza University. Hello provides also a first contact service that helps students in contacting the right offices and people.


Hello front-office

The Hello Help Desk is staffed by 100 Sapienza students from all around the world with an excellent knowledge of the English language. 

Students can request information on enrolment, undergraduate and graduate degrees, specialisation schools, PhDs, master courses, internships, individual courses and thesis research. Students who do not want to enrol in a degree or exchange programme but wish to participate in a researche project can contact HELLO for their registration. 

The Hello helpdesk also organises visits of the University campus, enriched by orientation activities,  for groups of international students coming from foreign schools and Universities. 

 

The Hello information desk fulfils its activities in the venue located under the dean's building porch. In order to benefit from the infodesk service you do not need an appointment.

Our e-mail address is hello@uniroma1.it

You can reach us also on skype: settore.studentistranieri

Admission procedures - Orientation and information

Download our Admission procedures - Orientation and information document, it is a useful summary of the main procedures.

Then read carefully all information on the International Student Office page

Italian Language Test for non-EU students residing abroad

Pay your tuition fee via PagoPA

Students of Bachelor's and Master's degree programmes are asked to pay their tuition fees via PagoPA

Go to the page to know how to pay and to download instructions.

Online pre-enrolment for non-EU students requiring a Study Visa

All non-EU students residing abroad and requiring a Study Visa must apply for pre-enrolment through the online platform Universitaly: https://www.universitaly.it/

Pre-enrolment applications on Universitaly must be finalized and submitted by the candidates within 30 June 2025 at 23:59 Italian time, in order to allow their validation by the University in suitable time for the processing by the Embassies/Consulates within the closing date of study visas release.

For futher information visit the webpage of the International Student Office. Go to the page

 

Supervisor 
Alessia Penzavalli
 
Spoken Languages 
Italian/English
 
Opening hours
from Monday to Friday
9.30 am to 5.00 pm

Email
hello@uniroma1.it

Skype
settore.studentistranieri
Monday, Wednesday, Friday: 9.30 to 12.30
Tuesday and Thursday: 14.30 to 16.30
 


Days off (in addition to public holidays) 

  • Friday 2nd May 2025
  • from Monday 11th to Saturday 16th August 2025
  • Wednesday 24th December 2025
  • Wednesday 31st December 2025
  • from Friday 2nd to Monday 5th January 2026
Locations

Palazzo del Rettorato - lato portico
Città Universitaria
 

Edificio CU001
Address
Piazzale Aldo Moro 5
00185 - Roma , RM , Italia

© Sapienza Università di Roma - Piazzale Aldo Moro 5, 00185 Roma - (+39) 06 49911 - CF 80209930587 PI 02133771002