HELLO International Student Help Desk

The Hello Help Desk provides information to foreign students who wish to study, conduct research or participate in internships at Sapienza University. Hello also helps students in contacting the right offices and people.

Hello front-office service available again

Starting from Wednesday, 1st December 2021, the Hello information desk will start its regular activity again in the venue located under the dean's building porch. In order to benefit from the infodesk service you do not need an appointment.

The front-office service will be carried out in accordance with the COVID-19 prevention and protection measures. For this reason, the support related to computing systems (e.g. Infostud) will be provided by email and video calls. 

Our e-mail address is hello@uniroma1.it

You can reach us also on skype: settore.studentistranieri

Italian Language Test for non-EU students residing abroad

From March 1, pay your tuition fee via PagoPA

As of March 1st, 2021, students of Bachelor's and Master's degree programmes will be asked to pay their tuition fees via PagoPA

Go to the page to know how to pay and to download instructions.

Over-the-counter cash payments can be made via UniCredit networks until April 30. To do so, once the payment slip has been created, click on the "Pay in cash" button and print it. Please note: cash payments do not allow you to claim tax deductions on university fees. Read the news. 

Online pre-enrolment for non-EU students requiring a Study Visa

All non-EU students residing abroad and requiring a Study Visa must apply for pre-enrolment through the online platform Universitaly: https://www.universitaly.it/

For futher information visit the webpage of the Office for Students with International Degrees. 

Go to the page

Studying at Sapienza

The Hello Helpdesk is a welcoming office that provides in-depth and customized information to international students who wish to study, conduct research or participate in internships at Sapienza University. Hello provides also a first contact service that helps students in contacting the right offices to address for their queries.

The Hello Help Desk is staffed by Sapienza students from around the world with an excellent knowledge of english language. 

Students can request information on enrolment, undergraduate and graduate degrees, specialisation schools, PhDs, master courses, internships, individual courses and thesis research. Students who do not want to enrol in a degree or exchange programme but wish to participate in a researche project can contact HELLO for their registration. 

The Hello helpdesk also organises visits of the University campus, enriched by orientation activities,  for groups of international students coming from foreign schools and Universities. 



Alessia Penzavalli
Spoken Languages 



Monday, Wednesday, Friday: 9.00 to 12.00
Tuesday and Thursday: 14.30 to 16.30

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Opening hours
from Monday to Friday
9.30 am to 5.00 pm

Days off (in addition to public holidays) 
2 January 2023
24 April 2023
30 June 2023
from 14 to 19 August 2023
22 December 2023
2 January 2024

Palazzo del rettorato - lato portico
Città universitaria

Edificio CU001
Piazzale Aldo Moro 5
00185 - Roma , RM , Italy

© Sapienza Università di Roma - Piazzale Aldo Moro 5, 00185 Roma - (+39) 06 49911 - CF 80209930587 PI 02133771002