The HELLO Help Desk is staffed by 100 Sapienza students from all over the world, all with excellent English language proficiency. 
 

What we offer:

• Information: assistance on admission procedures, enrolment, undergraduate and graduate degrees, student services and life in Campus.
• Campus Tours: guided visits of the University campus, including orientation activities, for groups of international students from foreign schools and universities.

Where to find us:

The HELLO desk is located under the Rectorate Building porch (Palazzo del Rettorato). No appointment is necessary to benefit from our walk-in services.

• Email: hello@uniroma1.it

Download our Admissions Procedures – Orientation and Information document for a comprehensive summary of all main procedures.

• We also recommend carefully reading all the information available on the International Student Office page.

All non-EU students residing abroad requiring a Study Visa must apply for pre-enrolment through the Universitaly Portal.

Deadline: Pre-enrolment applications must be finalized and submitted by June 30, 2026, at 23:59 (Italian time). This ensures the University has sufficient time to validate applications before the Embassies/Consulates' deadlines for visa issuance. 
Note: incomplete applications will be reopened for integration and will only be validated once all documents are provided. So, even if your application is incomplete or missing documents, you must submit it by June 30, 2026, to be eligible for further updates or integrations.

• For further details, please visit the International Student Office webpage.

Are you a non-EU student residing abroad?

• Visit our dedicated page for information on the mandatory Italian language test.

All admission fees and enrolment fees for Bachelor's and Master's degree programmes must be paid via the PagoPA system.

• Go to the page for payment instructions and to download the user guide.